Home > About Us > Mission Statement

Mission Statement

In order to be the best, we believe in educating our team. Our vision is

“To be Australia’s leading window,

balustrade & powder coating company

by providing industry’s best customer

service & quality products”

Nothing is more important to us than your complete satisfaction in our service and product; you’re our first priority!

Every staff member is committed to providing you with nothing less than first class service and communication throughout every aspect of our business. We are committed to meeting or exceeding your expectation.

We also make a commitment to the highest level of workmanship, and our products are manufactured from the highest quality materials. We are so confident in our products quality and service commitment; we extend to our customers the following guarantees:

1. We guarantee to complete your next project or product to the highest standards of workmanship and in accordance with agreed specifications and Building Code requirements.
2. We guarantee that you have rights under the Fair Trading Act, Building Codes Legislation and other details on the Works Order or our Sub-Contract Agreement.
3. We guarantee to consult you should there be any matters for consideration or alteration due to building requirements, unforseen circumstances, delays or material specification changes.
4. We guarantee that we will be professional, courteous and responsible in all matters undertaken.
5. We guarantee to communicate with you cheerfully and respectfully and to provide you a service of level that will be the envy of our competitors.

In order to monitor and improve our commitment to you, we may provide you a service questionnaire at the completion of your special project. We will welcome any feedback you will offer for completing this advice.